This Agreement has been signed between the BUYER and the SELLER within the terms and conditions specified below. The BUYER acknowledges in advance that by accepting this agreement and confirming the order, they will be obliged to pay the cost of the order and any additional fees stated, such as shipping fees and taxes, if any, and that they have been informed about this.

ARTICLE 1 – PARTIES TO THE AGREEMENT

1. Seller Information

Title: ZEYNEP GÜLER YÖNT
Address: 12001 Sok No:71 Hacımemiş sok Alaçatı Çeşme İZMİR
Phone: +905320560432
Email: info@rexyhandmade.com

2. Buyer and Recipient Information

Buyer:

Name/Surname/Title:
Address:
Phone:
Email: 

Recipient:

Name/Surname/Title:
Address:
Phone:
Email: 

  

ARTICLE 2 – SUBJECT OF THE AGREEMENT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, concerning the sale and delivery of the product, whose characteristics and sales price are specified below, ordered electronically by the BUYER from the SELLER's website [∙].

The BUYER accepts and declares, by the provisions of this agreement, that they have knowledge of the basic characteristics, sales prices, payment method, delivery conditions, all preliminary information regarding the products subject to sale, the right of withdrawal, and return conditions, that they have confirmed this preliminary information electronically, and subsequently ordered the products.

 

ARTICLE 3 – PRODUCT INFORMATION SUBJECT TO THE AGREEMENT

3.1 The main features of the product(s) are published on the SELLER's website. If the Seller has organized a campaign, you can examine the main features of the relevant product during the campaign period. Campaigns are valid until the specified dates.

3.2 The sales price of the product(s) subject to the agreement, including all taxes, is shown below.

3.3 The shipping cost for the product will be paid by the BUYER.

ARTICLE 4 – INVOICE INFORMATION

Name/Surname/Title:

Address:

Phone:

Email:

Invoice Delivery: The invoice will be delivered to the invoice address along with the order during order delivery.

ARTICLE 5 - GENERAL PROVISIONS

1. The BUYER accepts, declares, and undertakes that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product subject to the agreement on the SELLER's website, and that they have given the necessary confirmation electronically.

2. Each product subject to the agreement is delivered to the BUYER or the person and/or organization at the address indicated by the BUYER within the period specified in the preliminary information, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal period of 30 (thirty) days. In the event that the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the agreement.

3. Ready stock is not kept for all products on sale. Although lists are updated daily for all products, some ordered products may be out of stock. In such cases, the SELLER will inform the BUYER.

4. The SELLER accepts and undertakes to deliver the product subject to the Agreement in a sound, complete manner and in conformity with the specifications stated in the order.

5. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit consent before the performance period of the obligation arising from the Agreement expires.

6. The SELLER accepts, declares, and undertakes that if it is unable to fulfill its obligations under the Agreement due to the impossibility of supplying the ordered product, it will notify the BUYER in writing within 3 (three) days from the date it becomes aware of this situation, and will refund the total amount to the BUYER within 14 (fourteen) days.

7. The BUYER accepts, declares, and undertakes that they will confirm this Agreement electronically for the delivery of the product subject to the Agreement, and that if the product price is not paid for any reason and/or is canceled in the bank records, the SELLER's obligation to deliver the product subject to the agreement will cease.

8. The BUYER accepts, declares, and undertakes that, after the delivery of the product subject to the Agreement to the BUYER or the person and/or organization at the address indicated by the BUYER, if the product price is not paid to the SELLER by the relevant bank or financial institution due to unauthorized use of the BUYER's credit card by unauthorized persons, the BUYER will return the product subject to the Agreement to the SELLER within 3 (three) days, with the shipping costs borne by the SELLER.

9. The SELLER accepts, declares, and undertakes that if it cannot deliver the product subject to the Agreement within the specified time due to force majeure events, such as unforeseen circumstances beyond the will of the parties that prevent and/or delay the parties from fulfilling their obligations, it will notify the BUYER. In this case, the BUYER has the right to request the cancellation of the order, the replacement of the product subject to the Agreement with an equivalent one, and/or the postponement of the delivery period until the hindering situation is eliminated. If the BUYER cancels the order, in cases where the BUYER made cash payment, the product amount will be paid back to them in cash and in full within 14 (fourteen) days. In case the BUYER made payment by credit card, the product amount will be refunded to the relevant bank within 14 (fourteen) days after the order is canceled by the BUYER. The BUYER accepts, declares, and undertakes that the average process for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank may take 2 to 3 weeks, and since this reflection into the BUYER's accounts after the refund to the bank is entirely related to the bank's processing period, the BUYER cannot hold the SELLER responsible for possible delays.

10. The SELLER can reach the BUYER regarding their order through the contact information specified in the Agreement.

11. The BUYER shall inspect the product subject to the Agreement before receiving it; they shall not accept damaged or defective goods such as crushed, broken, or torn packaging from the shipping company. It will be deemed that the received good/service is undamaged and intact. After delivery, the responsibility for the careful protection of the product belongs to the BUYER. If the right of withdrawal is exercised, the product must not have been used. The invoice must be returned.

12. The service offered by the SELLER is for consumers within the scope of retail sales; the SELLER reserves the right to cancel the order and not deliver the products even if this Agreement has been concluded, if it suspects that the BUYER has resale intent.

ARTICLE 6 – RIGHT OF WITHDRAWAL

1. The BUYER may exercise their right to withdraw from the contract by rejecting the goods without incurring any legal or criminal liability and without stating any reason, provided that they notify the SELLER within 14 (fourteen) days from the date of delivery of the product to themselves or the person/organization at the address indicated. The costs arising from the exercise of the right of withdrawal belong to the SELLER. By accepting this Agreement, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.

2. To exercise the right of withdrawal, a written notification must be sent to the SELLER within the 14 (fourteen) day period, and the product must not have been used within the scope of the "Products for which the Right of Withdrawal Cannot Be Used" provisions regulated in this agreement.

3. The SELLER is obliged to refund the total amount to the BUYER within a maximum of 14 days from the date the withdrawal notification reaches them.

4. The BUYER is obliged to return the product, its box, packaging, and any standard accessories to the SELLER within 10 days from the date they notify the exercise of their right of withdrawal. If the invoice of the product to be returned is corporate, it must be sent along with the return invoice issued by the institution.

ARTICLE 7- PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

1. Contracts for goods or services whose prices fluctuate due to financial market changes and are beyond the control of the seller or provider.

2. Contracts for goods prepared in accordance with the consumer's wishes or personal needs.

3. Contracts for the delivery of perishable or expired goods.

4. Contracts for the delivery of goods from which protective elements such as packaging, tape, seal, package have been opened after delivery, and whose return is not suitable for health and hygiene reasons.

5. Contracts for goods that are mixed with other products after delivery and cannot be separated by their nature.

6. Contracts for books, digital content, and computer consumables provided in a material environment, data recording and data storage devices, if their protective elements such as packaging, tape, seal, package have been opened after delivery.

7. Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under a subscription agreement.

8. Contracts for accommodation, transportation of goods, car rental, food and beverage supply, and leisure time evaluation for entertainment or recreation purposes that must be performed on a specific date or period.

9. Contracts for services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.

10. Contracts for services whose performance has begun with the consumer's consent before the expiration of the right of withdrawal period.

ARTICLE 8- AUTHORIZED COURT

In disputes arising from this agreement, complaints and objections will be made to the consumer arbitration committee or consumer court at the consumer's place of residence or where the consumer transaction took place, within the monetary limits specified in the law.